After completing your order, you will receive two documents: the Ticket Reservation and the Access Passes.

Ticket Reservation:

This document is sent immediately after completing the booking process and submitting visitor details. It confirms your reservation for the selected date and time slot.

Access Passes (Tickets):

These will be sent according to the following schedule:

• For visits more than 30 days away: Tickets will be sent within 30 days before your visit.
• For visits within 30 days: Tickets will be sent within 48 hours.
• For next-day reservations: Tickets will be sent at least 1 hour before the scheduled entry time.
• For same-day reservations: Tickets will be sent within 30 minutes after your order is placed and visitor details are submitted.