In some high-demand time slots, the time you select during booking is considered your arrival time at the site, while the time printed on your access pass may be 15 minutes later.

This is done to help manage crowds efficiently and ensure there is enough time for visitors to go through security without delays.

In such cases, you will receive two documents:

• A booking confirmation with your arrival time

• The official access passes, showing the entry time, which is 15 minutes later

This rule applies to all customers and is designed to ensure a smooth and timely entry process for everyone.